Frequently Asked Questions

Everything you need to know about shopping with Shop Chunks

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.

What is your return policy for fashion items?

We accept returns within 30 days of purchase. Items must be in their original condition, unworn, unwashed, and with all tags still attached to be eligible for a full refund.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Shop Chunks accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.

Do you offer sustainable or ethically sourced clothing?

Quality and ethics are at our core. We partner with manufacturers who prioritize fair labor practices and utilize sustainable fabrics whenever possible to reduce our environmental footprint.