Returns & Exchanges

At Shop Chunks, we want you to love every piece you wear, which is why we offer a 30-day hassle-free return and exchange policy for all unworn items in their original packaging. Simply follow our streamlined process to ensure your fashion finds are exactly what you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items with all original tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or ship your new exchange item within 5-7 business days.